If your Google Review is not showing up, there could be several reasons. Here are some common issues that might cause your review to be hidden or removed:
Review is still being processed: After submitting a review, it might take some time for Google to process and display it. Give it at least 24 hours before checking again.
Violation of Google’s review policies: Google has guidelines for leaving reviews on businesses. If your review violates any of these policies, it might be removed. Some common violations include spammy content, offensive language, off-topic comments, or promotional material.
Review marked as spam: Google uses algorithms to detect and remove spammy or low-quality reviews. If your review is mistakenly marked as spam or appears to be written in exchange for incentives, it may not be displayed.
Review removed by the business owner: While business owners cannot directly remove reviews, they can flag inappropriate reviews for removal. If your review violates Google’s guidelines or the business owner believes it’s inappropriate, it might be removed after being flagged.
Review was removed by Google due to a bug or error: Occasionally, technical issues might cause reviews to be removed unintentionally. If you believe your review was removed by mistake, you can try resubmitting it or contact Google support for help.
Reviewer’s account was suspended: If the Google account you used to submit the review is suspended or deleted due to a violation of Google’s terms of service, your review might also be removed.
To avoid issues with your Google Review, make sure it adheres to Google’s review policies, provides genuine and helpful feedback, and is based on your personal experience with the business. If your review still doesn’t appear after a reasonable waiting period and you believe it complies with all guidelines, you can try contacting Google support for assistance.
If none of the above apply and you believe your review should be visible, please contact Google support for further assistance.
Why is my Google review not showing?
There are several reasons why a Google review may not be showing:
The review is still in the moderation queue and has not been approved yet by Google.
The review violates Google’s review policies and has been removed.
The review is associated with a Google account that has been flagged for suspicious activity.
The review is associated with a Google account that has been closed or deleted.
The review may have been left for a location that is not yet verified or does not exist on Google.
There might be a technical issue on Google’s side.
If none of the above apply and you believe your review should be visible, please contact Google support for further assistance.
Why is my Google Business Profile not yet reviewed?
If your review on a Google business listing is not showing, there could be several reasons behind it:
Pending Moderation: Sometimes reviews can take a while to appear because they are undergoing Google’s moderation process to ensure they comply with Google’s policies.
Violation of Google’s Policies: If your review violates Google’s content policies, it might not be published. For example, reviews that contain offensive content, advertising, spam, or are off-topic may not be approved.
Filtered or Removed: Google has algorithms that may automatically filter out reviews that seem to be spammy or inauthentic.
Technical Issues: Sometimes there can be a delay or a glitch with Google’s system. Trying to access the review from a different browser or device might solve this issue.
Reviewer’s Account: The review might not show if the reviewer’s Google account has been suspended or deleted, or if the reviewer decided to remove the review themselves.
Business Listing Issue: If there’s an issue with the business listing itself, such as it being new or having undergone recent changes, reviews might take longer to show up.
Google Local Cache: Google’s local cache may not have updated yet. It can take some time for new data to propagate across Google’s servers worldwide.
Review Volume: In some cases, if a business receives a very high volume of reviews in a short amount of time, Google might take longer to process and display them.
If you believe that your review doesn’t violate any policies and should be displayed, you can try reaching out to Google My Business support for assistance. Additionally, you can check back in a few days to see if the review appears, as sometimes it may just be a matter of waiting for the system to update.
Isaac Adams-Hands is the SEO Director at SEO North, a company that provides Search Engine Optimization services. As an SEO Professional, Isaac has considerable expertise in On-page SEO, Off-page SEO, and Technical SEO, which gives him a leg up against the competition.
