Does Google Maps call businesses to verify hours?

Yes, Google will call your business to verify GBP information. The reason for the call and the fact that it is from Google will be announced at the beginning of the call. These calls may come from an automated system or, in some instances, a human operator.

google maps

Google Assistant’s appointment booking and restaurant wait time checking features are only available in the United States and will call from +1-650-203-0000.

Google might also call or text to verify your business information, such as temporary closures or limited services due to COVID-19, to ensure accurate representation on Google Search and Maps. Calls or texts from the following numbers are from Google.

Phone numbers Google will call you from:

  • Argentina: +541152468650
  • Australia: +61-2-9160-9443 
  • Brazil:
    • 600018
    • +55 1138788565
  • Canada: +1-780-851-3579
  • Chile: +56223930690
  • Colombia: +576017945853
  • France: +33 185169412
  • Germany: +491771783584
  • India: +91 4067412333, 56161187
  • Japan:  +81-345670700 
  • Mexico: +52 5550912025
  • New Zealand: +64-9-884-7777
  • Peru: +5117304933
  • Spain: +34-93-003-9974
  • United Kingdom: +44-207-660-1362
  • United States: +1-650-206-5555, +1-650-763-0461, +1-844-899-8101
  • Venezuela: +582127719755

*I save Google’s phone number for my country in my business cell phone so I know to answer it and not send it to voicemail.


Find out more about identifying legitimate calls from Google.

Customers who discover your business through Google Search, Maps, or Assistant can request an Assistant to call your business on their behalf for tasks such as booking appointments or checking restaurant wait times. The assistant will confirm any required details with the customer and contact your business to fulfill the customer’s needs.

To ensure accuracy, Google may occasionally call businesses to verify information, such as operating hours.

These calls can be:

  • Automated
  • Automated and monitored by a live person
  • Made by a live operator


  • I’m getting calls from “Google Maps” at 650-206-5555, asking about clients’ hours, are they legit?

Published on: 2023-04-21
Updated on: 2024-01-04

Avatar for Isaac Adams-Hands

Isaac Adams-Hands

Isaac Adams-Hands is the SEO Director at SEO North, a company that provides Search Engine Optimization services. As an SEO Professional, Isaac has considerable expertise in On-page SEO, Off-page SEO, and Technical SEO, which gives him a leg up against the competition.